Nonverbal Communication Skills

Scientific research on nonverbal communication and behavior began with the 1872 publication of Charles Darwin’s

Nonverbal communication refers to gestures, facial expressions, tone of voice, eye contact (or lack thereof), body language, posture, and other ways people can communicate without using language.

From our handshakes to our hairstyles, nonverbal details reveal who we are and impact how we relate to other people.

Nonverbal Communication Skills Examples

Want to brush up on your skills? Review this list of nonverbal skills and work on any areas where you think you could improve.

1. Avoid slouching. Sit with your back straight up against the chair or lean slightly forward to convey engagement.

2. Steer clear of smiles or laughter when messages are serious.

3. Display some animation with your hands and facial expressions to project a dynamic presence. (But avoid talking with your hands excessively, which can appear unprofessional and unpolished.)

4. Don’t bring your phone, a drink, or anything else that could distract you during an interview or meeting.

5. Eliminate fidgeting and shaking of limbs.

nonverbal communication - NLP training

Communicating At Job Interviews

Your nonverbal communications during a job interview can either support the tone of your conversation or leave the interviewer wondering whether you’re all talk and no substance. Displaying nonverbal behaviors that are a match for your messages can help you to convince employers that you are genuinely interested in the job and suited for the work.

Another hiring factor is the subject’s apparent ability to relate effectively with clients, co-workers, and other stakeholders.

For example, subtly mirroring interviewers’ body language can make you appear more trustworthy to them. In the same vein, lack of eye contact is a sign of low confidence and an inability to truly engage with others.

nonverbal communication - NLP training

In general, what’s most important is to be positive and engaging. If you feel confident about your ability to do the job and know you’ll be an asset to the employer, you can show that by your actions as well as your words.

What Are Types Of Nonverbal Communication

1. Facial Expressions

Facial expressions are responsible for a huge proportion of nonverbal communication.

Consider how much information can be conveyed with a smile or a frown. The look on a person’s face is often the first thing we see, even before we hear what they have to say.

While nonverbal communication and behavior can vary dramatically between cultures

2 Paralinguistic

Paralinguistic refers to vocal communication that is separate from actual language. This includes factors such as tone of voice, loudness, inflection, and pitch.

Consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret approval and enthusiasm. The same words said in a hesitant tone of voice might convey disapproval and a lack of interest.

A cold tone of voice might suggest that you are actually not fine, but you don’t wish to discuss it.

A bright, happy tone of voice will reveal that you are actually doing quite well. A somber, downcast tone would indicate that you are the opposite of fine and that perhaps your friend should inquire further.

3. Body Language and Posture

nonverbal communication - NLP training

Posture and movement can also convey a great deal of information. Research on body language has grown significantly since the 1970s, but popular media have focused on the over-interpretation of defensive postures, arm-crossing, and leg-crossing, especially after publishing Julius Fast’s book Body Language.

While these nonverbal behaviors can indicate feelings and attitudes, research suggests that body language is far more subtle and less definitive than previously believed.

4. Haptic

Communicating through touch is another important nonverbal communication behavior. There has been a substantial amount of research on the importance of touch in infancy and early childhood.

Harry Harlow’s classic monkey study demonstrated how deprived touch and contact impedes development. Baby monkeys raised by wire mothers experienced permanent deficits in behavior and social interaction.

the tone of voice might tell you a great deal about what that person is really trying to say.

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We have compiled a list of Frequently Asked Questions (FAQs) relating to Neuro Linguistic Programming (NLP)

What is NLP?

In simple terms, Neuro Linguistic programming (NLP) is a series of models, techniques and strategies to help us better understand how the language we use influences the way we think and the results we get!

How can I benefit from using NLP?

NLP can have a positive effect on every aspect of your life. It can be used to move forward with some specific challenge or issue, or can be adopted more generically to make a difference to all areas of your life.

ANLP has many case studies and success stories detailing how NLP has helped clients, organisations and educational establishments with specific challenges over the years.

How does NLP work?

Have you ever done something so elegantly and effectively that it took your breath away? Have you had times where you were delighted at what you did and wondered how you did it?

NLP shows you how to understand and model your own successes, so that you can reproduce them. It is a way of discovering and unfolding your personal genius, a way of bringing out the best in yourself and others.

NLP is the study of excellence. It is the study of both the conscious and unconscious processes that combine to enable people to do what they do. The key to success is often unknown at a conscious level. Using NLP, you can elicit these unknown pieces.

You may want to improve your relationships, or eliminate an anxiety, or become more competitive in the market place. The key pieces are not found in the muscles, but in your inner thoughts, like words or pictures, or feelings or even beliefs. Once you know these unknown pieces you can change them. NLP exercises are like thought experiments, mental exercises or a game. The laboratory is your mind.

How did NLP develop?

Neuro-Linguistic Programming was first defined by Dr Richard Bandler (a Mathematician) and John Grinder (an Associate Professor of Linguistics) working together at the University of California, Santa Cruz, in the early 1970s at a time of rapid development in the humanities field.

They asked the important question "What is it that makes the difference between somebody who is merely competent and someone who excels at the same skill?" and decided to model various people in order to discover the answers. It just so happens that the three people they chose to model were the outstanding therapists, Fritz Perls (Gestalt Therapy), Virginia Satir (Family Therapy) and Milton Erickson (world renowned psychiatrist who gave his name to a form of hypnosis). They could just as easily have modelled outstanding businessmen or scientists.

Richard Bandler and John Grinder modelled their language, physiology and mental processes and then identified patterns (rather than theories) which could be explicitly taught. NLP also drew on many existing fields of study including the work of Chomsky in linguistics, of Korsybski in general semantics, Ashby in systems thinking and many, many others.

Do I need an NLP trainer or an NLP professional?

That depends on what you hope to achieve.

If you would like one to one support to achieve a specific goal or deal with a particular challenge in your life, then you may like to consider visiting an NLP professional (a Practitioner or Master Practitioner).

If you would like to learn more about NLP, either for your own personal development or because you are considering a career change or additional career, then you are looking for an NLP trainer. You can then attend some NLP training and become a qualified Practitioner yourself.

How do I choose a good NLP professional?

For starters, make sure any NLP professional you are considering working with belongs to the Professional Body, so you have something to fall back on and they have a self-regulatory framework to base their business upon.

ANLP offers you impartial guidance on choosing either an NLP professional or an NLP trainer and strongly advises that you do your due diligence before engaging their services.

How much does an NLP session cost?

The cost of an NLP session will vary depending on whether you are having a 1-2-1, group or a training session as part of a longer course. Prices will also vary based on the skill and specialization of the Practitioner… a single session may be as little as £50 and a course can be over £3,000.

We recommend you use our ANLP resources to select the right NLP professional for you and that you understand how much you will be charged per session or for the course before you commit.

By searching on our site and using an ANLP Member, you will be assured that the person you select is qualified, as they state on their profile, as either an NLP Practitioner, Master Practitioner, Trainer, or ANLP Accredited Trainer from an ANLP-recognised NLP School.

NOTE: If you are looking for NLP training and to learn NLP as a practitioner, we do NOT recommend that you use online courses to learn NLP as the quality and depth of training offered is, in our professional opinion, not adequate to certify you as an NLP practitioner with ANLP. As the internationally recognized, independent body of NLP Professionals, ANLP does not endorse or recognize ANY online-only NLP courses.

Where do I start?

If you are interested in engaging an NLP professional to support you through a particular issue, then we suggest you start by looking at our guide for choosing a good NLP professional.

If you are wondering if NLP is a good fit for your organization or workplace, then start by reading our guide for using NLP at work.

If you are thinking about training in NLP for yourself, then start by looking at our guide for choosing a good NLP trainer.

If you are curious and want to know a bit more about NLP before diving in, then do have a look at our case studies and recommended book list, both of which can help you to make informed decisions about whether or not NLP is right for you.

Is there any research to prove NLP works?

For many years, there was very little research around NLP. That is changing and there is a growing body of evidence to support the roots of NLP practice and various specific strategies and techniques used within NLP practices.

There is also a growing body of research particularly in the education field, funded by the Education Development Trust (formerly CfBT). We feature their research papers, and others, on our Research Pages.

The first NLP Research Journal was published by NLPEA  in 2009 and was launched at the House of Commons in January 2010.

In the States, the Research and Recognition Project focuses on PTSD and trauma protocols and continues to campaign for funded research into these particular areas.

What about online courses in NLP?

We think online courses, in NLP, such as Udemy, are one of many great ways to discover more about NLP and what it can do for you...

We also strongly believe that if you have more than a passing interest in NLP and want to use it to build your own practice or enhance existing client-led services, it is so important to learn your NLP practice face to face, in a live training environment and dealing with real people.

NLP is an experiential subject and practicing NLP is an essential part of any certification when you want to work with others.

There is a big difference between 'online' courses and 'virtual' courses. Due to the pandemic in 2020, NLPEA's Accreditation panel and advisors explored ways of safely delivering NLP training in a virtual setting, resulting in the ANLP Criteria for Virtual Training. If your NLP Training meets all these live training requirements, you can still apply for membership of NLPEA.

What is NLP

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What is NLP

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What is NLP

Yes

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